B2C Payments, Transactions, and Logistics Launch Checklist

This document applies to B2C

The B2C website needs to allow customers to complete price confirmation, checkout, payment and delivery selections, so payment and logistics are critical paths before going online. B2B If the website mainly confirms price, quantity and delivery conditions through inquiries, it should use the inquiry and sales follow-up process, and there is no need to force the configuration of online checkout.

Payment settings

Before choosing a payment method, you should first confirm the target market, business entity, settlement currency, refund rules, service provider review conditions and fees. It is recommended that the third-party payment account be held by the client company or an authorized person in charge.

Open payment settings　Open trading settings

Logistics and freight

Logistics solutions can be set up by country, region, weight, order amount or business rules. Before going online, make sure that the product weight, delivery range, freight display, undeliverable areas, and estimated timeliness are consistent.

Open logistics settings　View tax settings

Online test list

1. Use test products to complete checkout on mobile and computer.
2. Check that the product price, discounts, shipping costs, taxes, and currency are consistent with the final payment amount.
3. Verify payment paths such as success, failure, cancellation and return to website.
4. Confirm order status, customer emails, and backend notifications are correct.
5. Check the prompts for undeliverable countries, out-of-stock items, and address exceptions.
6. After the small real payment is completed, the cancellation, refund and reconciliation process will be verified.

high risk setting

• Don't use the sandbox key for official payments, and don't expose the official key on the page or in general chat.
• Automatic refunds, inventory deductions and order cancellation rules will directly affect funds and inventory and should be confirmed separately.
• Payment, logistics and tax requirements vary by country, service provider and business entity.
• Clear delivery, returns, refunds and contact policies should be prepared before the official launch.