Website launch is just the starting point for operations
After the website is officially launched, the focus of the first phase is not to immediately add a large number of functions, but to confirm that the basic processes such as access, contact, inquiry or order placement are stable, and to identify pages that need optimization based on real data.
Basic inspection after going online
- Check the homepage, main merchandise or product page, contact portal, and policies page.
- Complete the complete access process from your mobile phone and computer respectively.
- Verify that a form, inquiry, order or notification reaches the correct person responsible.
- Confirm that the domain name, HTTPS, language version and search information are normal.
- Document the issues found, their scope of impact, and how they were reproduced.
Content maintenance
Regularly update important merchandise or product information, company information, contact information and help documents. New content should serve real customer problems, such as delivery methods, application scenarios, procurement processes, and FAQs, rather than simply increasing the number of pages.
Data and Transformation Observation
The B2C website can focus on product browsing, adding to shopping cart, checkout and order completion; the B2B website can focus on product page visits, contact buttons, data downloads and inquiry quality. Don’t start complex automation too early when there is insufficient data. Fix obvious content and process issues first.
Add third-party functionality
Payments, logistics, customer service, marketing, ERP, analytics and other tools should be enabled gradually based on operational needs. Some features are provided by third-party services and may require separate accounts, review and fees. Before activation, you should confirm the data scope, account ownership, processing methods after discontinuation of use, and maintenance responsibilities.
How to submit a support question
When submitting a problem, please indicate the page where it occurred, the device and browser, the operation steps, expected results, actual results and screenshots. Do not send passwords, verification codes, payment vouchers, or unnecessary customer personal information. When it comes to account authorization, a secure method confirmed by both parties should be used.
Regular review
It is recommended to check content accuracy, links, forms, mobile experience and key data on a regular basis, and then decide whether to add languages, market sites, content columns or operational tools in the next stage. WelinkShop can provide configuration adjustment and operational support based on the service scope confirmed by both parties.